Privacy & Data Protection at Clubhouse Casino

Clubhouse Casino is operated by Carrer N.V. (Dr. Hugo de Grootstraat 5, 1052 KG Amsterdam, The Netherlands). We comply with international data protection standards, including the EU GDPR, while also aligning with Australian privacy principles to ensure your personal information is handled safely and transparently.

What Information We Collect

  • Personal details: name, residential address, email, phone number, and payment details.
  • Technical data: IP address, browser type, device information, session duration, and on-site behaviour.
  • Optional information: survey responses, feedback, or promotional preferences (only with your consent).

How We Use Your Information

  • To provide you with access to our games and services.
  • To process deposits, withdrawals, and verify transactions securely.
  • To personalise your gaming experience and deliver promotional offers (with your permission).
  • For analytics and service improvements, ensuring a smooth and fair platform.

Data Security

We use industry-standard security measures, including encryption, secure servers, and access controls, to keep your personal data safe at all times.

Sharing of Information

  • With trusted partners and affiliates where necessary to deliver our services.
  • If required by law, regulation, or legal process in Australia or internationally.
  • In case of a company restructure, sale, or merger – always with equal protection guarantees.

Your Rights

  • Access, update, or request deletion of your personal data.
  • Object to certain types of processing, such as marketing.
  • Withdraw consent for promotional communication at any time.
  • Contact us at [email protected] for privacy-related requests. We aim to respond within 30 days.
  • If you believe your privacy rights are not respected, you may contact the Office of the Australian Information Commissioner (OAIC).

Cookies & Analytics

We use cookies and tracking tools to:

  • Ensure proper site functionality and save your preferences.
  • Analyse traffic and improve the user experience.
  • Deliver tailored marketing content (only if you have opted in).

Final Note

At Clubhouse Casino, your privacy matters. We are committed to protecting your personal information and being transparent about how it is used. If you have any questions, reach out to us anytime at [email protected].